01
Resident reporting
Capture defects and repairs with photos, structured issue types and the exact property, room or component affected.
Property & Construction
Turn resident reports into property intelligence.
Make repairs, defects and snags easier to report, locate and resolve — while building a clearer picture of recurring problems across properties and developments.
02
Aftercare and handover
Support snagging, warranty issues, communal defects and development aftercare without forcing residents into complex systems.
03
Recurring defect insight
Identify components, developments or contractors associated with repeat issues and longer resolution times.
Love Clean Streets for Housing
Connect residents and estate teams.
Reporting within your estates
Residents, estate officers and visitors can report communal-area issues. Within configured estate boundaries, the app displays your branding and the report categories your teams need.
Direct operational integration
Send photographs, location and structured details directly to your teams or into existing back-office systems, helping staff act on accurate information.
Keep communities informed
Residents can opt into information and notifications from your organisation, with geographically targeted updates for individual estates.
Homes for Haringey used the service as “Our Estates” to improve reporting by estate officers and residents, capture more accurate communal-repair data and reduce duplicated work.
Discuss housing reporting