Love Clean Streets

Turn public reports into cleaner streets and faster action.

Love Clean Streets is the public and workforce reporting capability within the bbits platform — receiving millions of reports every year and combining mobile and web reporting, accurate location, imagery, configurable issue types and operational integration.

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Public and workforce reporting

Give residents, contact-centre users and field teams the right interface to capture structured reports, location and evidence.

Intelligent routing

Route reports automatically by category, location and GIS boundary to the responsible team or connected operational system.

Hotspot and GIS mapping

Map patterns by category, ward and date range, work with asset layers and see where recurring issues need attention.

The reporting journey

From observation to action.

A clear, guided experience helps people submit useful information quickly—and gives them one place to return to their reports.

Love Clean Streets map screen for choosing the location of a report — **Pinpoint the issue**Search for a place or position the map pin so every report begins with accurate location context.

Love Clean Streets report form showing photographs, location, category and description — **Capture the evidence**Add imagery, a category and the details the receiving service needs to assess and route the report.

Love Clean Streets reports screen with submitted, saved, nearby and loved reports — **Keep reports visible**Return to submitted, saved and nearby reports to follow progress and stay connected to what is happening locally.

Behind the service

Control the workflow. Connect the operation.

Love Clean Streets is more than a reporting interface. It gives service teams the tools to manage what happens after a report is submitted and connect that work with the systems they already use.

Love Clean Streets back office showing a service boundary on a map

Love Clean Streets category settings for notifications, automatic approval and assignment

Back-office control

Review and update reports, manage users and access rights, configure categories and notifications, and maintain each service from one administrative workspace.

Rules-based workflows

Use report type, location, GIS boundaries and service rules to direct each case to the right team or connected operational process with the context needed to respond.

System integration

Connect reporting with established operational, identity and analytics systems, so structured information can flow into existing processes instead of creating another silo.

Proven in practice

Trusted in demanding real-world services.

Love Clean Streets supports live public reporting and operational services for organisations across the UK and beyond.

Basingstoke
Burnley
Camden
Caribbean/Uplifta
Croydon
Ealing
Eastbourne & Lewes
Great Yarmouth
H&F
Haringey
Islington
Lancashire
Lancaster
Leicester
Lewisham
Luton
Newham
Reading
Redbridge
Rushmoor
Syston Town Council
Wolverhampton

Each deployment is configured around the organisation’s reporting, integration and operational requirements.

Customer feedback

What users say.

★★★★★
“Very popular method of reporting with our residents and has helped us speed up our response to issues. Customer service is always good.”
Paul Shucksmith · Great Yarmouth

★★★★★
“Excellent is the only way I can describe the work that bbits do.”
Beverley Rodger · Lancashire

★★★★★
“We really appreciate the time and effort that has gone towards helping us improve the experience for our residents. Our questions are always responded to quickly and in detail.”
Victoria Hunt · Croydon