01
Capture from anyone — or anything
Residents, customers, staff, contractors, inspectors and partners can contribute through the right interface. We are also exploring vehicle-mounted cameras that detect issues and create reports automatically.
The bbits platform
One platform for reporting and operational intelligence.
Capture what is happening across physical places, connect it with existing systems and use predictive AI, routing intelligence and location intelligence to decide what happens next.
02
Locate precisely
Connect each report or observation to GPS, an address, an asset, a property, a room or a specific venue location.
03
Coordinate action
Route information to the right team or system, reveal the wider pattern and support a faster, better-informed response.
Operational intelligence
See what is happening. Anticipate what happens next.
Turn accumulated reports, inspections, location and outcomes into a clearer view of demand, risk and the action your organisation should take.
01
Predictive AI
Identify emerging patterns in historic and live data to anticipate likely demand, surface risk and support earlier intervention.
02
Routing intelligence
Automatically direct reports and requests using category, location, GIS boundaries and service rules — into the right team or connected system.
03
Location intelligence
Combine reports, inspections, assets and geographic context to reveal hotspots, compare areas and understand how patterns change over time — helping teams target attention and measure outcomes.
Connected technology
One platform. Every operational touchpoint.
From public-facing apps to back-office workflows, bbits provides the connected tools needed to capture, manage, analyse and act on real-world information.
Branded mobile apps
iPhone and Android experiences for public reporting, professional inspections and assigned fieldwork.
Responsive websites
Branded web reporting that stays aligned with the service configured in the mobile experience.
Back-office control
Manage reports, users, categories, notifications, access rights, jobs and service configuration.
GIS and asset context
Use boundaries, wards, addresses and asset layers to control capture, routing and analysis.
System integration
Connect reporting and requests with established operational, payment, identity and analytics systems.
Analysis and exports
Use structured exports, live data sources and mapped views for reporting and deeper analysis.