About bbits

Turning real-world information into action for more than two decades.

What began as a technical consultancy has grown into a connected platform for public reporting, field data and operational intelligence—shaped by the real needs of the organisations using it.

Our story

Built around real-world problems.

Each step has expanded what organisations can capture, understand and act on—from the first public report to a connected view of services, places and emerging patterns.

  1. bbits is founded

    bbits

    Ian Blackburn founds bbits to provide technical solutions for blue-chip and government clients, establishing the practical, problem-solving approach that still shapes the company today.

  2. Love Clean Streets launches

    Love Clean Streets

    Love Clean Streets launches in London with Lewisham as its first client, giving residents a simple way to report local environmental issues and helping services respond with better information.

  3. Love Clean London supports the Olympics

    Love Clean London

    Love Clean London brings London authorities together on a shared reporting service to support the capital during the 2012 Olympic Games.

  4. One million reports

    Love Clean Streets

    Love Clean Streets reaches one million reports—an important marker of growing public adoption and the platform’s ability to operate at scale.

  5. AI² launches

    AI²

    bbits extends its field-data expertise into configurable inspections and surveys, helping organisations capture consistent evidence across teams, assets and places.

  6. Request It launches

    Request It

    Request It gives councils a configurable way to offer paid services online, making it easier for people to request what they need and for teams to manage those requests.

  7. The intelligence platform takes shape

    bbits platform

    Reporting, inspections, service requests, location and operational data come together in one platform—supporting predictive analysis and clearer decisions about what should happen next.