Is it just me or does https://www.handango.com/uk/ qualify for the buggiest site in the world. I haven't been able to order anything from it now since February - I only persist in trying because I wanted to get Pocket Streets for the Smartphone and it seems to be the only place you can buy it. Customer support are worse than useless, offering standard scripted replies but never a solution to the fact that any and every order I place results in "An error occurred: FSS5: 'There was a problem processing your order. Please contact our support staff to complete your order.'".
When I go to update my profile the update button says: "(translator.getTranslation(UPDATE_MY_INFO))" (nice work!), and clicking the Home link from the account page gives a completely blank page with the text: "We're sorry ...
The page you requested doesn't exist in this location. Please select a link from this page or contact us for further assistance." - of course there are no links on this page, and clicking "contact us" takes you to the US site, not the UK contact one.
There are other errors too that I can't be bothered to go through.
It wouldn't be so bad if this was a temporary situation, but this has been going on nearly this whole year. I have sent numerous emails, but it looks as if Handango do not want my business. And that's exactly what they are going to get.